Rota Coordinator
Rota Coordinator
Hourly Rate from £14.88 to £16.06 per hour
Full Time Permanent Role
Based in Brough with alternate site visits (all local)
To work with the Rota Coordinator to ensure the provision of an efficient appointment system for all relevant services in the Practice, maximising the use of resources. To ensure clinical staff are engaged with their clinical rotas
MAIN DUTIES AND RESPONSIBILITIES
- With the support of the Access Lead, the GP/ACP Rota Coordinator, the Lead Nurse and the Lead HCA, agree master rotas for the above clinical staff ensuring that the staff member is engaged in the process and consulted with for any changes.
- To ensure that staff are given scheduled lunch breaks and rotas are in line with their contractual working hours.
- To be mindful of staff comfort breaks, travel requirements (between sites) and teaching requirements.
- To be mindful of staff non-appointment (admin) requirements i.e. personal and group tasks, notifications, emails, travel forms and cytology non-responder phone calls.
- To provide allocated time within rotas for processing samples, room checks, vaccination fridge checks, emergency equipment checks etc.
- To take account of any risk assessment restrictions (i.e. certain staff unable to perform certain duties due to health restrictions) when setting up rotas. To refer the staff member for a risk assessment with the Operations Manager if required.
- To maintain communication with line managers and staff members, escalating any concerns or conflict to the HR team.
- To set up appointment types, rota templates and auto application roles for the appointment system. To apply rota templates on the system to ensure appointments for all clinical teams. To be applied in accordance with the National GP Appointment Categories.
- To consider clinician skill set (such as some staff not being trained for some procedures).
- To be mindful of lab collection times for blood tests etc.
- To set up appointment availability for chronic diseases for the Group and coordinate with the recalls for appointment invitations. To be mindful of the volume of demand, clinician skill set, review requirements (i.e. if patient need bloods before appointment)
- To monitor appointment booking in relation to availability of equipment i.e. not planning 2 nurses to do ECGs at the same time if only one machine
- To set up clinics when requested for internal training i.e. WASP assessments which require smear clinics setting up in a certain way and prompting reception to fill the slots.
- Provide a room booking service for external providers including the mental health team, retinal screening, AAA, district nurses, midwives, DMC & any other appropriate service.
- Provide a room booking service for staff including for staff meetings, training, Strategic Development Group (Action Group), significant event meetings and any other relevant room booking, taking into account possible need for conferencing facilities being available at different sites.
- Meetings – change the slot type to a meeting slot, blocking out the appropriate length of time on the rota. Move appointments to another clinician if appropriate or arrange for the patients to be contacted by the care coordinators or care navigators. Inform Finance of any meeting attendance where backfill can be claimed.
- To attend GP meetings, ensuring that clinics are blocked for the period to cover the meeting. To contribute to the agenda based on recent issues or points raised by other staff. To chair these meetings and feedback any relevant information to other teams (in GP/ACP Rota Coordinator’s absence).
- To attend regular Access Meetings as required.
- To attend the general Management Meetings to contribute to decision making and to feedback on any access issues
This is not an inclusive job description, to receive the full job description please contact The commercial team.
If you are interested and meet the above criteria, please send your CV to [email protected] or call the Commercial team on 01482 382 301 if you have any queries.
Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.