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Customer Service Team Leader

Prestige Recruitment Specialists are currently recruiting for our prestigious client for the role of Customer Service Team Leader based in Barton-upon-Humber. The ideal candidate will have experience within a similar role and have an enthusiastic and flexible approach to work.

Job Description:

Lead a team of Customer Service Advisors to deliver exceptional customer service, ensuring company policies are adhered to.

Handle internal and external customer queries using various communication platforms and monitor calls for training purposes.

Motivate the team to hit weekly targets to create a positive atmosphere, offering support and problem solving solutions.

Manage the department’s issues and concerns and create management reports on the team’s performance levels

Carry out each employee’s performance review, setting objectives and recommending training and development.

About you

Strong communication skills

Customer service and team management experience is essential

Positive ‘can do’ attitude

Ability to work independently or part of a team

Prestige Recruitment Specialists Ltd are acting as an employment agency working on behalf of the client. Your application will be given consideration and a shortlist of applicants will be submitted to our Client. If you have not heard within 7 days, you have been unsuccessful on this occasion.

Prestige Recruitment Specialists Limited is an award winning independent recruitment agency that has been firmly established for over 25 years within Yorkshire and Lincolnshire


  • Group Head Office
  • Prestige House
  • 12 Bowlalley Lane
  • Hull
  • East Yorkshire
  • HU1 1XR
  • T: 01482 212581
  • F: 01482 212 880
  • Leeds Branch
  • 64 Wellington Street
  • Leeds
  • LS1 2EE
  • T: 0113 2436279
  • T: 0113 2458604
  • Dereham Branch
  • 15 Aldiss Court
  • Dereham
  • Norfolk
  • East Anglia
  • NR19 1TS
  • T: 01362 293120
  • F: 01362 690876
  • 7 Northumberland Street
  • Huddersfield
  • HD1 1RL
  • T: 01484 905199
  • Specialists in:
  • Ex-offender Employment Experts
  • The Quadrant
  • Nuart Road
  • Beeston
  • Nottingham
  • NG9 2NHL
  • T: 0115 7043391
  • Specialists in:
  • Providing staff to the criminal justice sector

Prestige Recruitment LTD. Registered in England No: 04098721.

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